Return & Replacement Policy

We have a 7 Days replacement policy, which means you have 7 days after receiving your item to request a replacement.

IMPORTANT POINTS ABOUT OUR RETURN POLICY

• No returns will be accepted for size issues, quality issues, or personal preferences. We publish sizes of our products in the product description.
• Replacements will only be issued after inspection.
  An unboxing video is a must to initiate a return or replacement.

Our 3-day replacement policy is applicable only to the following cases:

• Wrong Item Received – must be verified via unboxing video
• Defective or Damaged Item Received – must be verified via unboxing video

The following cases will NOT be eligible under our 3-day replacement policy:

• Any item that has been damaged or washed by the customer.
• Any item not sent in its original packaging along with the original box and inserts.
• Any item not in its original condition.

To be eligible for a replacement, your item must be in the same condition that you received it, unworn or unused, with inserts, and in its original packaging.

Refunds:

We only issue refunds to the customer's bank account via UPI or Net Banking in exceptional cases where the item is delivered with a delay of multiple weeks or if the customer has repeatedly received incorrect or damaged items.

To Start a Return/Replacement:

1. Please enter your order number and phone/email here: Start Return or Exchange
2. You will be given an option to return your item.
3. Include your order number, photos, and videos of the damaged product and any comments.
4. If your order is eligible for a return, we will initiate a return courier request.
5. After the courier partner has returned the product, we will inspect it, and upon approval, if the order is eligible for a return, you will get the amount in your in-store wallet as a discount code or gift card for your next order.